Postage & Terms
International orders are most welcome, please select country for postage prices at my online shop. International recipients are responsible for local taxes and customs fees and are also responsible for any return fees if a package is refused. Please allow up to 15 working days for delivery .
Refunds If you are not entirely happy with your purchase, please do not hesitate to contact me for returns details within 7 days of receipt.
Refunds are given to items returned in their original
packaging, minus postage. The cost of return postage is
entirely the responsibility of the customer.
custom designs are not refunded or partially refunded. This is because every custom design is a personal requirement.
Earrings can not be refunded due to hygiene reasons.
Please contact me regarding any damages, or incorrect items within 7 days of receipt
jewellery care
Silver jewellery and gold plated wire will tarnish with time and wear. It is good to polish it frequently with a soft dry cloth to avoid tarnish.
Also I recommend you protect your silver and gold jewellery by keeping it in the box and organza bag provided with your jewellery and storing it in a dry, cool place and keeping individual pieces separate to avoid scratching.
To bring back sparkle from gemstones use warm water, washing up liquid and a soft small brush, take care not to scratch the silver or gold metal and rinse thoroughly.
Avoid contact with perfume, chemicals,deodorant etc.
To keep the condition of your jewellery looking new, always remove when showering, swimming or when undertaking manual or domestic work
Free! pretty gift box or organza bag comes with every item of handmade jewellery and is carefully wrapped in padded paper to prevent breakages.Hope you find something you like!
www.lisasjewels.co.uk